Medical English for Aesthetic Clinics

Welcome

Every appointment starts with patient information.
You ask for details like name, birth date, and phone number.
When you speak clearly and politely, the patient feels comfortable.

Why Is This Important?

Correct information is very important.
If you make a mistake, there can be problems.
Always check the details.

What to Ask

What Should You Ask?

These are the main details you need to collect from patients:

Name
Date of birth
Phone number
ID or passport (sometimes)
Additional details if needed

Simple Questions

These examples help you collect patient details easily.

“What is your name?”
“Can you spell your surname?”
“What is your date of birth?”
“What is your phone number?”

How To Check Details

Check with the patient to be sure you have the right information.

“Your birthday is 14 May 1980. Is that correct?”
“Can you spell your name?”

Short Example

Watch a simple way to get and confirm information.

Receptionist: What is your name?
Patient: John Allen.
Receptionist: Can you spell your surname?
Patient: A-L-L-E-N.
Receptionist: Thank you.

Now, let’s practice. Collect and check information in a short example.

Recap

Ask questions clearly.
Always check the answers.
This helps you and the patient.

Great job!

Now you know how to ask for and check patient details clearly and politely.
Are you ready to practice what you have learned?

Let’s try some questions together, in the next Quiz 2.1 Activity.