Course Content
Module 1: Greetings & First Contact
Learn how to greet and register patients with confidence using polite, professional English. This module covers basic greetings, self-introductions, and tips for creating a warm first impression with British patients.
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Module 2: Appointments & Forms
In this module, you will learn the essential skills for scheduling appointments and completing patient forms with confidence. Learn how to gather and confirm important information, offer appointment times, and ensure every detail is handled professionally from start to finish.
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Module 3: Describing Body Areas & Goals
In this module, you will learn the English words for different body areas and how to ask simple, polite questions about them in a clinic setting. You will also practice talking about patient goals and learn how to make patients feel comfortable, especially if they feel shy or nervous.
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Medical English for Aesthetic Clinics

Welcome!

 

 

We’re excited to have you in Medical English for Aesthetic Clinics – Level 1.
In this module, you’ll discover the essential language and skills needed to greet and register patients confidently in an international clinic setting.

 

Imagine it’s a busy morning at your clinic. The reception area is bright and welcoming. A new Foreign patient walks in, looking for guidance. You’re at the front desk, ready to make a great first impression and help them feel comfortable right from the start.

 

 


 

What You’ll Learn in This Module

 

  • How to use polite greetings and introduce yourself professionally

  • How to ask for and record patient information (name, date of birth, contact details)

  • The best ways to create a warm and welcoming atmosphere for everyone who enters your clinic

 

 


 

Cultural Tip

 

In international clinics, patients appreciate clear, polite, and professional communication. A friendly welcome and respectful tone can help build trust and set the stage for a positive experience.

 

 


 

Audio Sample

 

Listen to a typical greeting at the clinic:

 

 


 

Ready to get started?

 

Let’s dive into the world of professional English for clinic reception and make every first contact count!