Introduction

When a new patient enters your clinic, you want to make them feel welcome and help them register. Use these polite questions and answers to help every patient feel comfortable.

In this lesson, you will:

• Practice greeting and introducing yourself

• Listen and pick the right greeting words

Sample Phrases:

Use these simple phrases to speak with patients at the front desk.

• “How can I help you?”

• “Do you have an appointment?”

• “Can I see your ID, please?”

• “What is your name?”

• “Thank you. Please wait here.”

1 – Say Hello to the Doctor

Let’s practice a short conversation between a patient and a doctor. Flip the cards to see each line.

2 – What Did You Hear?

Now, listen to a short greeting or introduction. Choose the word or phrase you hear.

Think:

Which of these phrases can you use today in your clinic?

Nice work!

You practiced greetings, listened for key English phrases, and learned where to go in a clinic.

You are ready to greet patients and make a good first impression in English!